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If so, search this blog for removal instructions or find computer threats by category.

Tuesday, September 30, 2014

Remove Mysearchs Search (start.mysearchs.com)

Mysearchs Search is a browser hijacker and a PUP that will hijack your web browser and redirect you to unwanted and potentially dangerous websites. It belongs to the same browser hijacker family as Babylon Toolbar and Search. Some anti-virus engines are already blocking it and hopefully other will do the same very soon. Not all anti-virus engines are strict enough to detect and block PUPs. By the way, you may not know what a PUP is. It's a Potentially Unwanted Program, or a PUP for short. It usually ends up on your computer or other device without telling you in clear terms that you're downloading it. Immediately we can see that this is a rather underhand MO that we're dealing with, and it also raises suspicions as to why a developer would need to sneak a program onto our machines without telling us about it and hijacking your web browser. So surely this means that Potentially Unwanted Programs are malware, right?


It would seem that Mysearchs Search browser hijacker/PUP is a form of malware but it's not quite as simple as that. While Trojan horses, spyware, rogue anti-virus software and adware clearly fall into the malicious software category, a browser hijacker is slightly different. Sure, at first glance it would seem that it is malware simply due to its method of installation but, perhaps surprisingly, most PUPs and browser hijackers are not dangerous – for example, they don't corrupt your files, they don't empty your bank account, and they won't steal your data. So just what exactly do they do?

Well, firs of all, browser hijackers and PUPs are truly annoying. Potentially Unwanted Programs get their name from the way that they install themselves. They are actually programs as for the most part, they do have a function. However, the potentially unwanted part is what signifies the difference with malware. Whereas malware has no redeeming features, Mysearchs Search doesn't display any real malicious traits. But as it's still not a program that you've downloaded by choice the lines are blurred. I.e. you may want it and end up keeping it, or you may not. But you probably don't want to keep it because it changes lots of browser settings and registry keys and changes your home page as well as default search engine to start.mysearchs.com. No one can say for sure whether you will find that new tool bar or browser better than your current one, therefore this PUP is just as potentially wanted as it is potentially unwanted.

The people who develop Potentially Unwanted Programs aren't happy about their creations being referred to as malware and use the argument that their program does have a use (despite the fact that you didn't know you were downloading it!) A developer's aim is for you to enjoy using their new tool bar or home page and not uninstall it from your machine. We'll see why shortly.

So, why would Mysearchs Search be potentially unwanted? Needless to say that there is a reason why they have to be snuck onto your machine and that's because despite appearing to be simply a useful new search option they do have a darker side.

It's fair to say that having start.mysearchs.com on your PC isn't as serious as spyware, for example, but it's still something that you should consider a) getting rid of and b) preventing in the first place. That's because most PUPs and broser hijacker like this one change your browser settings and replace your existing home page to one of the developer's. They'll also change your default search engine which has the effect of redirecting you to websites that the developer wants you to visit. They may display pop-up adverts too. Therefore the difference between PUPs and malware is not as clear cut as you may think.

To remove this Mysearchs Search from your computer, please follow the steps in the removal guide below. If you have any questions, please leave a comment down below. Good luck and be safe online!

Written by Michael Kaur, http://deletemalware.blogspot.com


Mysearchs Search Removal Guide:


1. First of all, download recommended anti-malware software and run a full system scan. It will detect and remove this infection from your computer. You may then follow the manual removal instructions below to remove the leftover traces of this infection. Hopefully you won't have to do that.





2. Remove Mysearchs Search related programs from your computer using the Add/Remove Programs control panel (Windows XP) or Uninstall a program control panel (Windows 7 and Windows 8).

Go to the Start Menu. Select Control PanelAdd/Remove Programs.
If you are using Windows Vista or Windows 7, select Control PanelUninstall a Program.



If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for "control panel".



Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control panel from there.



3. When the Add/Remove Programs or the Uninstall a Program screen is displayed, scroll through the list of currently installed programs and remove the following:
  • Mysearchs Search
  • Babylon
  • Babylon toolbar
  • WPM17.8.0.3159


If you are using Windows Vista, Windows 7 or Windows 8, click Uninstall up near the top of that window. When you're done, please close the Control Panel screen.

Remove Mysearchs Search from Google Chrome:

1. Click on Chrome menu button. Go to ToolsExtensions.



2. Ensure that the Developer mode checkbox in the top right-hand corner is checked. Go to Chrome extensions directory and delete the folder Extended Protection extension is loaded from.



3. Then select Settings. Scroll down the page and click Show advanced settings.


4. Find the Reset browser settings section and click Reset browser settings button.


5. In the dialog that appears, click Reset. Close Chrome.


Remove Mysearchs Search from Mozilla Firefox:

1. Open Mozilla Firefox. In the URL address bar, type about:config and hit Enter.



Click I'll be careful, I promise! to continue.



In the search filter at the top, type: Mysearchs

Now, you should see all the preferences that were changed by iStartSurf. Right-click on the preference and select Reset to restore default value. Reset all found preferences!

2. Click the Firefox menu button in the upper-right corner of the browser.

3. Then select Help from the menu.

4. Select Troubleshooting Information.

5. Click the Reset Firefox button at the upper-right corner of the Troubleshooting Information page.



6. Click the Reset Firefox button again to confirm the reset.



7. Firefox will restart. Click Finish and you're done.


Remove Mysearchs Search from Internet Explorer:

1. Open Internet Explorer. Go to ToolsManage Add-ons.



2. Select Search Providers. First of all, choose Live Search search engine and make it your default web search provider (Set as default).

3. Select Mysearchs Search and click Remove to remove it. Close the window.

6. Finally, go to ToolsInternet Options and restore your home page to default. That's it!
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Monday, September 29, 2014

1-800-935-0716 Malicious Virus Scam

Beware of fake pop-up messages claiming that your computer is infected by malicious virus called Malware:Win32/Caphaw.


If you click "Search For Solutions" it will display another message saying that virus removal failed or something like that. And finally it will give you a phone number 1-800-935-0716 to call for virus removal help. There will probably be another option to ignore the threat and clicking on it brings up another message "Your computer is highly infected and your data may be compromised. It is recommended that you take actions to remove this trojan?". This is also not true. The scammers will pretend to be from Microsoft and charge you around $200 for tech support and malware removal service. Do not fall victim to this scam! If you got this message then you either visited an infected website or your computer is already infected with adware or malicious browser extensions that display those misleading pop-up message. One way or another, close your web browser and run a full system scan with anti-malware software. For more information, please follow the removal guide below.

If you have any questions, please leave a comment down below. Good luck and be safe online!

Written by Michael Kaur, http://deletemalware.blogspot.com



1-800-935-0716 Malicious Virus Scam Removal Guide:


1. First of all, download anti-malware software and run a full system scan. It will detect and remove this infection from your computer. You may then follow the manual removal instructions below to remove the leftover traces of this malware. Hopefully you won't have to do that.





2. Remove 1-800-935-0716 scam related programs from your computer using the Add/Remove Programs control panel (Windows XP) or Uninstall a program control panel (Windows 7 and Windows 8).

Go to the Start Menu. Select Control PanelAdd/Remove Programs.
If you are using Windows Vista or Windows 7, select Control PanelUninstall a Program.



If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for "control panel".



Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control panel from there.



3. When the Add/Remove Programs or the Uninstall a Program screen is displayed, scroll through the list of currently installed programs and remove the following:
  • Quiknowledge
  • LyricsSay-1
  • Websteroids
  • BlocckkTheAds
  • HD-Plus 3.5
  • and any other recently installed application


Simply select each application and click Remove. If you are using Windows Vista, Windows 7 or Windows 8, click Uninstall up near the top of that window. When you're done, please close the Control Panel screen.

Remove 1-800-935-0716 scam related extensions from Google Chrome:

1. Click on Chrome menu button. Go to ToolsExtensions.



2. Click on the trashcan icon to remove BlocckkTheAds, LyricsSay-1, Websteroids, Quiknowledge, HD-Plus 3.5 and other extensions that you do not recognize.



If the removal option is grayed out then read how to remove extensions installed by enterprise policy.



Remove 1-800-935-0716 scam related extensions from Mozilla Firefox:

1. Open Mozilla Firefox. Go to ToolsAdd-ons.



2. Select Extensions. Click Remove button to remove BlocckkTheAds, LyricsSay-1, Websteroids, Quiknowledge, HD-Plus 3.5 and other extensions that you do not recognize.



Remove 1-800-935-0716 scam related add-ons from Internet Explorer:

1. Open Internet Explorer. Go to ToolsManage Add-ons. If you have the latest version, simply click on the Settings button.



2. Select Toolbars and Extensions. Click Remove/Disable button to remove the browser add-ons listed above.

Read more

GoSave Ads Malware Removal Guide

GoSave. What is it? At its best it is a nuisance and at worst it is something which will track your every online move and potentially infect your computer with spyware. It's usually detected as adware or PUP by most anti-virus engines but most people say it's simply a virus or malware. Since malware covers a broad number of malicious programs it's not a mistake to say that GoSave is malware but it's definitely not a virus. Anyway, once installed, this malware adds a few bogus web browser extension that track your browsing habits, favorite websites or products and then display ads on your computer. One thing is for sure, you need to get rid of it. Please use this guide to remove GoSave Ads and any associated malware from your computer.

So what exactly is GoSave and what does it mean for you as a computer user? In short, it's adware. Adware is short for Advertising Supported Software and just as television adverts are a way for their creators or the brands behind them to generate a revenue income stream, adverts online are a way for their developers to cancel out the expense of producing the software which is often distributed for free. Adware is usually installed due to the fact that it comes bundled with a program or app that you are downloading and installing. The problem is that GoSave authors tend to use shady distribution channels and they also display misleading ads. Not to mention that most people can't uninstall it from their computers. You will notice that your computer is infected right away. You'll see more ads on web pages that you normally expect and at the bottom of those ads you'll see text saying either "Brought By GoSave" or "Ad by GoSave". There's usually an option to close each ad but that won't solve the problem. I'm sure you don't want to close those annoying ads on every single web page you visit. I know I don't.


So, we can see from this that for some - i.e. the creators or users of adware - it is beneficial, but how does it affect the likes of you and me? Most people you speak to will probably tell you that adware is nothing more than something which is distracting or annoying. The problem with GoSave is that we are often completely in the dark, whilst being aware that we are being shown a proliferation of adverts, we often don't realize that we have a component installed on our machine that is monitoring our browsing habits.

Yes, you read that correctly; many adware programs also collect monitor the websites that you visit and collect various information. They do this so that the websites you look at can then show you adverts that have been tailor made to cater to your particular interests in the hope that you might click on the advert and then visit - and potentially purchase something - from the advertiser's website.

The way that GoSave finds its way on to your computer is because it is often packaged with a free program that is available to download on the internet. Once you've installed this program you will be given the option to either upgrade and continue to use it without seeing the adverts or to buy a version of it that is advertisement free.

You also need to watch out for adware that installs spyware on to your computer. Spyware is basically adware that has been installed without you having given your permission. The creators of spyware, however, argue that it is legit in that there is a grey area whereby when you're downloading something the End user License Agreement mentions that it is packaged with adware/spyware - but how many of us truly read the EULAs from start to finish and bother to check what we’re actually installing?

The difference between adware and spyware really comes down to the fact that spyware has the capability to capture and send any personal data it collects to a third party, instead of just using it for marketing purposes as adware does.

So how should you defend yourself against GoSave? You should make sure you have an up to date anti-malware program on your PC and that you scan for issues regularly. Also, don't just click "Yes" or "Next" without actually reading what it says because otherwise you will almost certainly end up installing adware and PUPs on your computer. To remove this malware from your computer, please follow the steps in the removal guide below. If you have any questions, please leave a comment down below. Good luck and be safe online!

Written by Michael Kaur, http://deletemalware.blogspot.com


GoSave Ads Removal Guide:


1. First of all, download anti-malware software and run a full system scan. It will detect and remove this infection from your computer. You may then follow the manual removal instructions below to remove the leftover traces of this malware. Hopefully you won't have to do that.





2. Remove GoSave related programs from your computer using the Add/Remove Programs control panel (Windows XP) or Uninstall a program control panel (Windows 7 and Windows 8).

Go to the Start Menu. Select Control PanelAdd/Remove Programs.
If you are using Windows Vista or Windows 7, select Control PanelUninstall a Program.



If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for "control panel".



Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control panel from there.



3. When the Add/Remove Programs or the Uninstall a Program screen is displayed, scroll through the list of currently installed programs and remove the following:
  • GoSave
  • GS_Booster
  • GS_Sustainer 1.80
  • YoutubeAdBlocke
  • and any other recently installed application


Simply select each application and click Remove. If you are using Windows Vista, Windows 7 or Windows 8, click Uninstall up near the top of that window. When you're done, please close the Control Panel screen.

Remove GoSave related extensions from Google Chrome:

1. Click on Chrome menu button. Go to ToolsExtensions.



2. Click on the trashcan icon to remove GooSave, YoutubeAdBlocke, MediaPlayerV1, HD-Plus 3.5 and other extensions that you do not recognize.

If the removal option is grayed out then read how to remove extensions installed by enterprise policy.




Remove GoSave related extensions from Mozilla Firefox:

1. Open Mozilla Firefox. Go to ToolsAdd-ons.



2. Select Extensions. Click Remove button to remove GooSave, YoutubeAdBlocke, MediaPlayerV1, HD-Plus 3.5 and other extensions that you do not recognize.



Remove GoSave related add-ons from Internet Explorer:

1. Open Internet Explorer. Go to ToolsManage Add-ons. If you have the latest version, simply click on the Settings button.



2. Select Toolbars and Extensions. Click Remove/Disable button to remove the browser add-ons listed above.

Read more

Wednesday, September 17, 2014

What is ProtectWindowsManager.exe and how to remove it?

ProtectWindowsManager.exe - by Fuyu LIMITED.


What is ProtectWindowsManager.exe?


ProtectWindowsManager.exe is a part of WindowsMangerProtect program. The file is not digitally signed. Multiple anti-virus scanners have detected malware in ProtectWindowsManager.exe file (scan results), for example: Adware.Win32.ELEX.BAM, a variant of Win32/ELEX.AM, not-a-virus:AdWare.Win32.Agent.eqwb, TROJ_GEN.R0E2H07I414. TrendMicro detects this program as a Generic Trojan. Other antivirus programs detect it as adware or PUP. Detection names and classifications are different but it's not a virus or spyware which is a good thing to know. Of course, it's still a threat. It has been found to be bundled with 3rd party software. Very often, this program comes bundled with a browser hijacker called WebsSearches. This browser hijacker modifies browser settings and redirects users to unwanted web pages. ProtectWindowsManager.exe runs as a service named 'WindowsMangerProtect Service'. It changes Windows registry so that the service runs automatically every time Windows starts. It goes without saying that this program is not essential for Windows. It may also cause Windows errors and slow down your computer. I recommend you to remove ProtectWindowsManager.exe and related malware from your computer. It can be removed manually but it would be better to use an anti-malware program because if it's installed on your computer then there might be other potentially harmful software installed as well.







File name: ProtectWindowsManager.exe
Publisher: WindowsMangerProtect
File Location Windows XP: C:\Program Files\WindowsMangerProtect\
File Location Windows 7: C:\ProgramData\WindowsMangerProtect\
Startup file: SYSTEM\CurrentControlSet\Services 'WindowsMangerProtect service'

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Remove "Please install Online Media Player" ad pop-up (Uninstall Guide)

There are so many different varieties of malware and computer viruses doing the rounds that it can feel like we're under constant attack the moment we go online. From unwanted programs, rogue anti-virus software, "Please install Online Media Player" pop-up adverts and new tool bars; the amount of nuisances and downright dangerous programs that are out to do us harm is mind boggling. But the question is, how do these enemies get installed on our computers in the first place, how can we protect ourselves against them, and even more importantly how to remove them. Please use this guide to remove"Please install Online Media Player" ads and any associated malware from your computer.

Sadly there is no one solve all solution because no two malware programs are identical. There is a very big difference between malware that's been created to steal your personal data and potentially unwanted program that display misleading and very annoying pop-up ads claiming that you need to install Online Media Player in order to watch HD movies online, support full screen mode and etc. The latter are classified as Potentially Unwanted Programs and whilst not as deadly as something like spyware, can still cause you problems and headaches. Therefore it's important that you protect yourself, not just from the better known and nastier types of malware but from Potentially Unwanted Programs, or PUPs, as well.


Unfortunately many Potentially Unwanted Programs are not easily picked up by even the best anti-virus programs, but that doesn't mean that you shouldn't bother with one. Install reputable anti-malware software on your PC and you'll have a far better chance of being protected from online attacks. A good program should be able to spot and delete most harmful malware and pop-up ads like "Please install Online Media Player".

There are a few reasons why Potentially Unwanted Programs are a nuisance. A number of them will install adware on your computer which will display numerous pop up adverts for websites you may, or may not, have little interest in. This is annoying in itself but PUPs almost always hijack your browser and install a new tool bar. Chances are, you're already happy with the tool bar you're using at the moment and aren't on the market for a new one. In addition to this, a tool bar that installs itself without asking you is unlikely to be of much use and usually has an ulterior motive.

Apart from being confusing and unnecessary, these tool bars can install further software on your PC which has the capability to redirect your web searches to websites that the developer of the Potentially Unwanted Program has a vested interest in you visiting.

To be honest, chances are it was your fault! PUPs that display "Please install Online Media Player" ads are, for the most part, bundled with another piece of software. And that means that if you're downloading something, some music, a movie, a software upgrade etc, you may also be installing a Potentially Unwanted Program with it. So how do you avoid doing so?

First and foremost, you need to pay attention when you're downloading something. If you have misgivings about the reputability of a certain website, go with your gut instinct and go elsewhere. You also need to read license agreements carefully because most of them actually make reference to the PUP in them.

To remove PUPs and other malware from your computer, please follow the steps in the removal guide below. If you have any questions, please leave a comment down below. Good luck and be safe online!

Written by Michael Kaur, http://deletemalware.blogspot.com



"Please install Online Media Player" Removal Guide:


1. First of all, download anti-malware software and run a full system scan. It will detect and remove this infection from your computer. You may then follow the manual removal instructions below to remove the leftover traces of this malware. Hopefully you won't have to do that.





2. Remove "Please install Online Media Player" related programs from your computer using the Add/Remove Programs control panel (Windows XP) or Uninstall a program control panel (Windows 7 and Windows 8).

Go to the Start Menu. Select Control PanelAdd/Remove Programs.
If you are using Windows Vista or Windows 7, select Control PanelUninstall a Program.



If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for "control panel".



Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control panel from there.



3. When the Add/Remove Programs or the Uninstall a Program screen is displayed, scroll through the list of currently installed programs and remove the following:
  • Quiknowledge
  • LyricsSay-1
  • Websteroids
  • BlocckkTheAds
  • HD-Plus 3.5
  • and any other recently installed application


Simply select each application and click Remove. If you are using Windows Vista, Windows 7 or Windows 8, click Uninstall up near the top of that window. When you're done, please close the Control Panel screen.

Remove "Please install Online Media Player" related extensions from Google Chrome:

1. Click on Chrome menu button. Go to ToolsExtensions.



2. Click on the trashcan icon to remove BlocckkTheAds, LyricsSay-1, Websteroids, Quiknowledge, HD-Plus 3.5 and other extensions that you do not recognize.



If the removal option is grayed out then read how to remove extensions installed by enterprise policy.



Remove "Please install Online Media Player" related extensions from Mozilla Firefox:

1. Open Mozilla Firefox. Go to ToolsAdd-ons.



2. Select Extensions. Click Remove button to remove BlocckkTheAds, LyricsSay-1, Websteroids, Quiknowledge, HD-Plus 3.5 and other extensions that you do not recognize.



Remove "Please install Online Media Player" related add-ons from Internet Explorer:

1. Open Internet Explorer. Go to ToolsManage Add-ons. If you have the latest version, simply click on the Settings button.



2. Select Toolbars and Extensions. Click Remove/Disable button to remove the browser add-ons listed above.

Read more