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Tuesday, December 28, 2010

How to Remove Full Scan (Uninstall Guide)

Tell your friends:
Full Scan pretends to be a disk defragmenter program but actually it's a piece of malware that reports fake infections and hard drive errors. This rogue program is promoted via trojan downloaders and it is similar to the HDD Low malware in appearance. It uses deceiving methods to trick users into paying for the fake or simulated removal of malware and system errors. Once installed, Full Scan will alert you with the fake or simulated detection of hard drive and Windows registry problems. It finds the same hard drive problems (11) on different computers. Some examples of the fake problems it detects are:
  • Read time of hard drive clusters less than 500 ms
  • 32% of HDD space is unreadable
  • Bad sectors on hard drive or damaged file allocation table
  • Drive C initializing error
  • Data Safety Problem. System integrity is at risk.
  • Registry Error - Critical Error
What is more, it will block nearly all programs on your computer and display an error message saying, "Windows detected a hard drive problem. A hard drive error occurred while starting the application." It will display fake notifications from your Windows task bar as well. As you can see, Full Scan is nothing more but a scam. Besides, this program pops up on the computer screen and stars scanning the system without user's permission. And some of the fake alerts you may see while your PC is infected with this malware are ridiculous, let's say the one saying that your hard drive is missing. It sounds bad but it can't be true; otherwise your PC wouldn't work. Just like the fake errors messages, these alerts were designed to scare you into purchasing the program and should be ignored. If you find that your computer is infected with a program called "Full Scan" then you should follow the removal instructions below to remove Full Scan and any related malware from your computer as soon as possible. You can remove it manually but it would be a lot better idea to use anti-malware software because Full Scan rogue may come bundled with rootkits and other malware. Last, but not least, if you have already purchased it, then you should contact your credit card company and dispute the charges. Good luck and be safe online!


Full Scan removal instructions:

1. Open Task Manager (Ctrl+Alt+Delete) or use Process Explorer.
2. Click on the Processes tab.
3. End Full Scan process, e.g. jhGdrgHsr.exe or 18428423.exe.



4. Download TDSSKiller (free utility from Kaspersky Lab) and run it. Remove TDSS rootkit if exist.



5. Download free anti-malware software from the list below and run a full system scan.
NOTE: in some cases the rogue program may block anti-malware software. Before saving the selected program onto your computer, you may have to rename the installer to iexplore.exe or winlogon.exe With all of these tools, if running Windows 7 or Vista they MUST be run as administrator. Launch the program and follow the prompts. Don't forget to update the installed program before scanning.

6. New threats appear every day. In order to protect your PC from such (new) infections we strongly recommend you to use ESET Smart Security.


Full Scan removal instructions (in Safe Mode with Networking):

1. Reboot your computer is "Safe Mode with Networking". As the computer is booting tap the "F8 key" continuously which should bring up the "Windows Advanced Options Menu" as shown below. Use your arrow keys to move to "Safe Mode with Networking" and press Enter key. Read more detailed instructions here: http://www.computerhope.com/issues/chsafe.htm


NOTE: Login as the same user you were previously logged in with in the normal Windows mode.

2. Download free anti-malware software from the list below and run a full system scan.
NOTE: in some cases the rogue program may block anti-malware software. Before saving the selected program onto your computer, you may have to rename the installer to iexplore.exe or winlogon.exe With all of these tools, if running Windows 7 or Vista they MUST be run as administrator. Launch the program and follow the prompts. Don't forget to update the installed program before scanning.

3. New threats appear every day. In order to protect your PC from such (new) infections we strongly recommend you to use ESET Smart Security.


Full Scan associated files and registry values:

Files:
  • %Temp%\[SET OF RANDOM CHARACTERS].exe
  • %Temp%\dfrg
  • %Temp%\dfrgr
  • %Temp%\~[SET OF RANDOM CHARACTERS]
  • %Temp%\
  • %Temp%\[SET OF RANDOM CHARACTERS].dll
  • %UserProfile%\Desktop\Full Scan.lnk
  • %UserProfile%\Start Menu\Programs\Full Scan\
  • %UserProfile%\Start Menu\Programs\Full Scan\Full Scan.lnk
  • %UserProfile%\Start Menu\Programs\Full Scan\Uninstall Full Scan.lnk
%Temp% refers to:
C:\Documents and Settings\[UserName]\Local Settings\Temp (in Windows 2000/XP)
C:\Users\[UserName]\AppData\Local\Temp (in Windows Vista & Windows 7)

%UserProfile% refers to:
C:\Documents and Settings\[UserName]\ (in Windows 2000/XP)
C:\Users\[UserName]\ (in Windows Vista & Windows 7)

Registry values:
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run "[SET OF RANDOM CHARACTERS]"
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run "[SET OF RANDOM CHARACTERS].exe"
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