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Saturday, January 29, 2011

How to Remove Smart Internet Protection 2011 (Uninstall Guide)

Tell your friends:
Smart Internet Protection 2011 is a rogue security program that shows false scan results and stops most programs running on your computer to make you think that you are infected with some sort of malware. The whole purpose of this scareware is to trick you into actually making a purchase of this bogus software. It doesn't steal or delete any of your data. Don't worry about that. Smart Internet Protection 2011 was first noticed on January 27th. It's a clone of Personal Internet Security 2011. We wrote about this rogue program one month ago and it looks like Smart Internet Protection 2011 is here to replace it. As a typical fake anti-virus program, it pretends to scan your computer for malcode. Smart Internet Protection 2011 creates 15-20 harmless files on your computer and then "flags" those files as infections, e.g. spyware, trojans, adware and other viruses: Trojan-PSW.VBS.Half, SpamTool.Win32.Delf.h, Trojan-IM.Win32.Faker.a and some other names. I'm sure this rogue program will display the same names for you too that's because it doesn't actually scan your computer. If don't know how to remove Smart Internet Protection 2011 from your computer then please follow the removal instructions below.



Smart Internet Protection 2011 will be configured to start automatically. It changes certain Windows registry keys and adds a new start-up process. This rogue hijacks Internet Explorer and changes Local Area Connection settings to use a proxy server that will not allow you to browse almost any web pages. Smart Internet Protection 2011 will change your default search page to findgala.com that's probably because the developers of the rogue program are affiliated with this search page. What is more, it will modify Windows Hosts file and changes its permission so that you couldn't edit it. Furthermore, Smart Internet Protection 2011 will display fake security warnings about identity thefts attempts and dangerous infections that may cause serious damage to the system. Please ignore any of the scan results and security alerts this program displays. This application was only created to trick you into purchasing it. It provides false sense of security. You should not purchase it, and if you have, please contact your credit card company and dispute the charges. To remove Smart Internet Protection 2011 and any related malware, please follow the steps in the removal instructions below. Please tell your friends about this threat. If you have any questions about this rogue program, please leave a comment. Good luck and be safe online!


Smart Internet Protection 2011 removal instructions:

1. Reboot your computer is "Safe Mode with Networkin>g". As the computer is booting tap the "F8 key" continuously which should bring up the "Windows Advanced Options Menu" as shown below. Use your arrow keys to move to "Safe Mode with Networking" and press Enter key. Read more detailed instructions here: http://www.computerhope.com/issues/chsafe.htm


NOTE: Login as the same user you were previously logged in with in the normal Windows mode.

2. Launch Internet Explorer. In Internet Explorer go to: Tools->Internet Options->Connections tab. Click Lan Settings button and uncheck the checkbox labeled Use a proxy server for your LAN. Click OK. You may have to repeat steps 1-2 if you will have problems downloading malware removal programs.



3. Download free anti-malware software from the list below and run a full system scan.
NOTE: in some cases the rogue program may block anti-malware software. Before saving the selected program onto your computer, you may have to rename the installer to iexplore.exe or winlogon.exe With all of these tools, if running Windows 7 or Vista they MUST be run as administrator. Launch the program and follow the prompts. Don't forget to update the installed program before scanning.

4. New threats appear every day. In order to protect your PC from such (new) infections we strongly recommend you to use ESET Smart Security.


Alternate Smart Internet Protection 2011 removal instructions using HijackThis or Process Explorer (in Normal mode):

1. Launch Internet Explorer. In Internet Explorer go to: Tools->Internet Options->Connections tab. Click Lan Settings button and uncheck the checkbox labeled Use a proxy server for your LAN. Click OK.



2. Download Process Explorer.
3. Rename procexp.exe to iexplore.exe and run it. Look for similar process in the list and end it:
  • SI20e_289.exe
OR download iexplore.exe (NOTE: iexplore.exe file is renamed HijackThis tool from TrendMicro).
Launch the iexplore.exe and click "Do a system scan only" button.
If you can't open iexplore.exe file then download explorer.scr and run it. Search for similar entries in the scan results:

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:25775
O4 - HKCU\..\Run: [Smart Internet Protection 2011] "C:\Documents and Settings\All Users\Application Data\20eab6\SI20e_289.exe" /s /d
Select all similar entries and click once on the "Fix checked" button. Close HijackThis tool.

4. Download free anti-malware software from the list below and run a full system scan.
NOTE: in some cases the rogue program may block anti-malware software. Before saving the selected program onto your computer, you may have to rename the installer to iexplore.exe or winlogon.exe With all of these tools, if running Windows 7 or Vista they MUST be run as administrator. Launch the program and follow the prompts. Don't forget to update the installed program before scanning.

5. New threats appear every day. In order to protect your PC from such (new) infections we strongly recommend you to use ESET Smart Security.


Smart Internet Protection 2011 associated files and registry values:

Files:
  • C:\Documents and Settings\All Users\Application Data\20eab6\
  • C:\Documents and Settings\All Users\Application Data\20eab6\SI20e_289.exe
  • C:\Documents and Settings\All Users\Application Data\20eab6\35.mof
  • C:\Documents and Settings\All Users\Application Data\20eab6\[SET OF RANDOM CHARACTERS].dll
  • C:\Documents and Settings\All Users\Application Data\sqhdr5\[SET OF RANDOM CHARACTERS].ocx
  • C:\Documents and Settings\All Users\Application Data\SMEYFE
  • %UserProfile%\Application Data\Smart Internet Protection 2011\
%UserProfile% refers to:
C:\Documents and Settings\ (for Windows 2000/XP)
C:\Users\[User Name]\AppData (for Windows Vista & Windows 7)

Registry values:
  • HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Download "RunInvalidSignatures" = '1'
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings "ProxyServer" = "http=127.0.0.1:25775"
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run "Smart Internet Protection 2011"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options "Debugger" = "svchost.exe"
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