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Tuesday, September 27, 2011

Remove Ask Search and Ask Toolbar (Uninstall Guide)

Tell your friends:
Ask Search and Ask Toolbar are very often incorrectly classified as virus/spyware that may cause search redirects. The majority of us prefer Google's search results but there's nothing wrong with ask.com. Our reader Peter says that Ask Toolbar was somehow installed on his computer. He managed to remove the toolbar but he can't find a way to remove Ask Search in Internet Explorer. So, we fired up Internet Explorer and installed Ask Toolbar on our computer, directly from ask.com. It's worth mentioning that ask.com may have agreements with other software developers and they may offer Ask Search and Ask Toolbar with their software. No offense, but you should read the whole end-user agreement very carefully before installing software that offers toolbars, third-party search providers and other utilities. Anyway, the toolbar can be uninstalled very easily, however, there are some problems with Ask Search indeed.



You have to manually remove Ask Search provider from your web browser and change your default home page. Please note, Ask Search affects both Internet Explorer and Mozilla Firefox. If your default search provider was set to Ask Search and you don't know how to get back to your favorite search engine, please follow the steps in the removal guide below. It has been created to help you to remove Ask Search and Ask Toolbar from your computer. If you have any questions, please leave a comment below. You can also end an email to AskToolbarBugs@ask.com. Good luck and be safe online!


Ask Search and Ask Toolbar removal instructions:

1. First of all, download recommended anti-malware software and run a full system scan. It will detect and remove this infection from your computer. You may then follow the manual removal instructions below to remove the leftover traces of this browser hijacker. Hopefully you won't have to do that.





2. Go to the Start Menu. Select Control PanelAdd/Remove Programs.
If you are using Windows Vista or Windows 7, select Control PanelUninstall a Program.



3. Search for Ask Toolbar in the list. Select the program and click Remove button.
If you are using Windows Vista/7, click Uninstall up near the top of that window.




Remove Ask Search and Ask Toolbar from Google Chrome:

1. Click on Chrome menu button. Go to ToolsExtensions.



2. Click on the trashcan icon to remove the Ask Toolbar Chrome extension:



3. Click on Chrome menu button once again. Select Settings.

4. Click Manager search engines button under Search.



Select Google or any other search engine you like from the list and make it your default search engine provider.



Select Ask Search from the list and remove it by clicking the "X" mark as shown in the image below.




Remove Ask Search and Ask Toolbar in Internet Explorer:

1. Open Internet Explorer. Go to ToolsManage Add-ons.



2. Select Toolbars and Extensions. Uninstall everything related to Ask.com and Ask Toolbar from the list.



3. Select Search Providers. First of all, choose Bing search engine and make it your default search provider (set as default).



Then select Ask Search and click Remove button to uninstall it (lower right corner of the window).



4. Go to ToolsInternet Options. Select General tab and click Use default button or enter your own website, e.g. gooog.com instead of websearch.ask.com. Click OK to save the changes.


Remove Ask Search and Ask Toolbar in Mozilla Firefox:

1. Open Mozilla Firefox. Go to ToolsAdd-ons.



2. Select Extensions. Choose Ask Toolbar and click Uninstall button.



3. Click the small magnifier icon at the right top corner as shown in the image below. Select Manage Search Engines... from the list.



4. Select Ask.com and click Remove button. Click OK to save the changes.



5. Go to ToolsOptions. Under the General tab reset the startup homepage.

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11 comments:

Anonymous said...

Very good question and answer. Exactly what happened when I tried to uninstall it on my mother's computer 10 minutes ago.

Anonymous said...

mark says ooyae! thanks sooomuch very happy now.

Anonymous said...

Which is why we class the Ask Toolbar as Malware because it doesn't uninstall cleanly and leaves working Ask.com components on your machine after an uninstall.

Ask.com toolbar? AVOID IT. If it fails to install then thats either a MAJOR programming defect or its an underhand approach to leaving your machine needing a service. And because of this awful piece of Malware, I refuse to use Ask.com & advise others to avoid Ask.com.

Once Ask.com start behaving properly then I may start using them again.

Anonymous said...

i have tried to unstall ask and it does not show in my install programs but every time i try to search something it shows up you are so right how do i get this mess off of my computer it is running me nuts.. i hate it it installed itself on my computer on august 21, 2012 i turned on my computer and it were just there what happened is this legal can they just do that if someone did not want my product i would not force it on them this company is crazy crazy crazy help!!!!!!!!!!!!!

Anonymous said...

wont let me uninstall. says to contact the administrator

Beth Holmes said...

I have tried to uninstall using the COntrol panel and I either get the same Contact the Administrator message or a Ask.com window comes up and asks me to close the browser (which isn't open) and when I click on Yes it just keeps popping up. I have turned of all of my extensions in Google Chrome except for Ask.com which WILL NOT ALLOW me to disable it. Any ideas?

Admin said...

Beth, it could be that you do not have sufficient rights to uninstall Ask Toolbar. Login as system administrator and try again.

Anonymous said...

I've had the same problem trying to uninstall -- in order to uninstall you have to let an outside program in -- I'm the administrator so I can do that, but hell if I will since I don't trust Ask.Com to get rid of itself.
I want another way to get rid of it. I never agreed to have it installed (I always refuse when asked that kind of thing).
Had an even worse problem with Babylon at one point.

Anonymous said...

I have a big version of the Ask toolbar on my Google Chrome, but no matter what I do, it will not remove. When I try to remove it using 'Add or Remove Programs' It gets around 3 quarters of the way, then tells me all windows must be closed, the 'Add or Remove Programs' window as well, I presume... but, the window does not close until it's uninstalled, but it will never uninstall...
The toolbar has changed my Google Chrome in many ways, like changing everyday words, even links, into advertisements. It also floods my computer with cookies, slowing down my already sluggish computer.
I would greatly appreciate any help offered. I ask on the internet as I assume the computer shop is tired on working on my PC.

Poul Staun said...

Id: aaaaojmikegpiepcfdkkjaplodkpfmlo

"this extension is administrated and cannot be removed or deactivated"

That is what its writing when I look into my extensions on Google.
So all the "normal" prcedures to get rid of ASK bar is no option

Paul Heckendorn said...

RE: Removing Ask.com steps. I have similar problem with a browser hijacker called portaldosties. I have gone through all the steps as mentioned. Step No. 3 does not work. I keep getting a message saying that I have not sufficient rights, thus I am unable to uninstall the program. I need to mention that I am logged on as Administrator