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Monday, May 13, 2013

Remove Mysearchdial, removal instructions

Tell your friends:
If start.mysearchdial.com has taken over your browser, please follow this removal guide. This page contains removal instructions for the Mysearchdial search redirect and Mysearchdial toolbar. As if viruses, spyware, malware, Trojan horses and rogue anti-virus software weren’t enough to put up with, computer users need to also be aware of something called browser hijacking. Whilst this does sound rather ominous, having your browser hijacked can have a knock on effect that can run the gamut of simply being annoying to being downright dangerous.

Let’s take a look at what browser hijacking is first of all. When you log onto your PC and launch the internet, the first page you see is your home page, whether this is your computer’s default page, or you’ve changed the settings so that it’s a search engine or your favorite gossip or news website. When you’re searching for something on the internet, naturally you use a search engine such as Google or Bing. What do these three things have in common? They can all be hijacked by start.mysearchdial.com when you’re browsing the web or reading content online.


What this means is that a hijacker takes control of how your browser works and is configured – often in the format of a new toolbar. It may also change what is displayed on your home page. Some people refer to this as a ‘drive-by download’ due to the fact that if your computer’s operating system isn’t very secure, the toolbar will be installed without your knowledge. And whilst it may look as if it is there to help, what it will do instead is just redirect you to websites that you probably have no interest in visiting.

Most of the times, the Mysearchdial toolbar is installed by malicious computer code that is embedded in a web site or in online content that you’ve looked at, but it can also be caused by corrupt documents or files, by software or shareware that you’ve downloaded or even from an infected email.

The good news is that it’s not rocket science to tell if you’ve been the victim of browser hijacking as this isn’t a particularly subtle attack on your computer, unlike spyware which will remain hidden in the background and be virtually undetectable, even for experts. If your browser has been hijacked your home page may have been changed so that you’re seeing – at best - adverts and at worst pornographic images. When you search directly from the omnibox or the address bar you suddenly get results from start.mysearchdial.com instead of Google or any other web search engine of your choice. You will very likely also be bombarded with annoying pop-up adverts - some of which may have the ability to install spyware or other malicious software on your PC if you click on them. You’ll also find that your tried and trusted tool bar has changed and that a number of browser helper objects (BHO) may have appeared. A browser helper object is an application which extends web browser to enable increased functionality. Mysearchdial toolbar and extension definitely changes the way your web browser works. Here's a list of things it can do with your data:
  • Access your data on all websites
  • Read and modify your bookmarks
  • Read and modify your browsing history
  • Access your tabs and browsing activity
  • Manage your apps, extensions, and themes

You may also find internet shortcuts that you have no knowledge of saving having suddenly appeared in your favorites menu. Again, these short cuts will either direct you to sites that you don’t want to visit or alternatively they will be pulling the old spyware or adware trick and monitoring your browsing habits so they can compile a user profile on you and send you even more irritating adverts.

Having said that, not all browser helper objects are malicious. Take Google’s toolbar as an example; this includes a BHO when you install it. It is true that some features of the Google toolbar do collect data which is sent back to Google, however Google make this clear before you install it and give you the option of disabling it without uninstallation having a detrimental effect on the search capabilities.

However, Google is clearly a reputable search engine and if you have been hijacked, it is unlikely that the person or company behind the act has very honorable intentions. Take Surfbar (also known as Junkbar) for example; this is a browser helper object which is installed upon your machine without your knowledge or permission. It works by exploiting a vulnerable spot in Microsoft Internet Explorer and once in place it will change your chosen home page to its own. It then, very kindly, downloads multiple shortcuts (and we’re talking in the hundreds!) to adult websites to your desktop and into your favorites folder. Not only that but it will then install the decidedly un-functional toolbar which will direct you to many more. Of course, Mysearchdial doesn't exploit software vulnerabilities. Most of the time, it comes bundled with freeware and software downloaders.

Obviously the first thing you’ll want to do if you’ve had your browser hijacked is to remove the rogue software as quickly as possible, but do be careful as it can be tricky and is often not just a case of clicking ‘delete’ or ‘uninstall’. If a browser hijacker is not removed correctly there can be nasty knock-on effects ranging from programs no longer working to you finding that you can no longer connect to the internet. Therefore, if you have been hijacked by Mysearchdial and you’re not sure what you’re doing, please follow the removal instructions below. If you have any questions or comments, please leave a comment below. Good luck and be safe online!

Written by Michael Kaur, http://deletemalware.blogspot.com



Mysearchdial removal instructions:

1. First of all, download recommended anti-malware software and run a full system scan. It will detect and remove this infection from your computer. You may then follow the manual removal instructions below to remove the leftover traces of this browser hijacker. Hopefully you won't have to do that.







Also, please feel free to call us (toll free) and we'll be happy to help you on the phone.


2. Uninstall Mysearchdial from your computer using the Add/Remove Programs control panel (Windows XP) or Uninstall a program control panel (Windows 7 and Windows 8).

Go to the Start Menu. Select Control PanelAdd/Remove Programs.
If you are using Windows Vista or Windows 7, select Control PanelUninstall a Program.



If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for "control panel".



Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control panel from there.



3. When the Add/Remove Programs or the Uninstall a Program screen is displayed, scroll through the list of currently installed programs and remove Mysearchdial application and also other applications you have recently installed.



Simply the application and click Remove. If you are using Windows Vista, Windows 7 or Windows 8, click Uninstall up near the top of that window. When you're done, please close the Control Panel screen.


Remove Mysearchdial from Google Chrome:

1. Click on Chrome menu button. Go to ToolsExtensions.



2. Click on the trashcan icon to remove the Mysearchdial extension:



3. Click on Chrome menu button once again. Select Settings.

4. Click Set pages under the On startup.


Remove start.mysearchdial.com by clicking the "X" mark as shown in the image below.



5. Click Show Home button under Appearance. Then click Change.

Select Use the New Tab page and click OK to save changes.



6. Click Manager search engines button under Search.



Select Google or any other search engine you like from the list and make it your default search engine provider.



Select Mysearchdial from the list and remove it by clicking the "X" mark as shown in the image below.




Remove Mysearchdial from Mozilla Firefox:

1. Open Mozilla Firefox. Go to ToolsAdd-ons.



2. Select Extensions. Remove Mysearchdial and mysearchdial.com extensions. Close the window.



3. Click on the Mysearchdial search icon as shown in the image below and select Manage Search Engines....



4. Select Mysearchdial from the list and click Remove to remove it. Click OK to save changes.



5. In the URL address bar, type about:config and hit Enter.



Click I'll be careful, I promise! to continue.



In the search filter at the top, type: mysearchdial



Now, you should see all the preferences that were changed by Mysearchdial. Right-click on the preference and select Reset to restore default value. Reset all found preferences!





Remove Mysearchdial from Internet Explorer:

1. Open Internet Explorer. Go to ToolsManage Add-ons.




2. Select Toolbars and Extensions. Remove Mysearchdial toolbar and Mysearchdial Helper Object Internet Explorer add-ons.



3. Select Search Providers. First of all, choose Live Search search engine and make it your default web search provider (Set as default).



4. Select Mysearchdial and click Remove to remove it. Close the window.

28 comments:

CherryCupcake said...

Thank you for your post. I instantly uninstalled mysearchdial in Control Panel as soon as I'd found out that it had taken over from Google as my home page. I also changed my default back to Google, but was still having mysearchdial pop up whenever I opened Chrome or a new tab. I panicked when I found out it could damage my recently bought laptop!
All of the instructions I found on how to get rid of it involved rebooting an manually removing it and all files associated with mysearchdial. It all seemed a bit too confusing to risk doing it, and I couldn't afford to give up and pay for expert help just yet!
I followed your recommendations with ease, and Chrome is now back to normal. However my question now is: After doing all of the things you said should my laptop be fine now? Or am I still at risk of mysearchdial lurking around in my laptop somewhere, despite having removed all obvious visible traces?
Any help would be greatly appreciated :)

Admin said...

It should be fine. You may, however, scan your computer with anti-malware software, especially if you don't know where did it come from. Maybe it came along with adware or potentially unwanted software.

Ollie Howe said...

Great post, thanks for the advice.

Annoyingly, I inadvertently installed this through a Flashplayer update. I assumed it was a genuine update alert but it wanted to install mysearchdial as a 'recommended' default search engine. I chose the advanced option, unclicking the 3 check boxes so it wouldn't install any extra programs or toolbars. I then 'declined' 3 or 4 extra program choices such as 'online games', mysearchdial etc, however it still installed them. So I uninstalled them all, including the updated Flashplayer but mysearchdial still remained as the default search engine. Thanks to your help, that's now resolved so much appreciated!

Anonymous said...

Thank you so much for this.

When I try to uninstall it tells me that I have browsers open - which isn't the case. I've checked background processes, but can't see anything obvious.

Just running anti malware, but welcome any advice about uninstalling!

Thanks.

Anonymous said...

Thanks for this

I managed to do everything except in IE it was not shown under Toolbars and Extensions but was shown only in Search Engines. However, in Search Engines the Remove option is greyed out and so all I could do with Mysearch was disable it. When I restarted IE the pop-up was gone but when I started it later the pop-up was there. Any ideas?

Anonymous said...

Seems to have worked, thanks for your help.

Anonymous said...

Thank you, I had done everything to rid myself of conduit and it worked fr everything but chrome, you added one extra step, which did the trick, very grateful

Jeanette said...

greatly appreciate your step to step guide! thanks for sharing!

Vj said...

Brilliant Post...Greatly appreciated

zam said...

Thank you so much for this post! I truly appreciate your sharing these easy-to-follow steps. When I noticed the problem, I removed the program, but when that didn't fix it, I had no idea what to do. Now, everything is back to normal, and I didn't have to pay to have it done.

Anonymous said...

Thanks so much! Really helpful, hopefully it's got its grubby little paws out of my computer now.

Anonymous said...

Thank you. The advice worked for Firefox but I'm still left with the wretched program in IE.

Anonymous said...

For me it was the tip about choosing another search provider as "Default" that got rid of that annoying problem where Mysearchface could not be deleted.

Thanks for that. I just got over a nasty virus and got this one while downloading a pdf. converter.

This fix also got rid of the Yahoo search that showed up in tandom with Mysearchcrotch.

D said...

Thanks for the post, it was very helpful.

I am still having a little trouble with this wretched program. I have gotten rid of it from Chrome, but it will not let me delete the add-ons in IE, nor will it let me delete it in my control panel menu. Any thoughts on this Mr. Admin?

Admin said...

D, if you can't uninstall it via Control Panel then either use anti-malware tool or Revo uninstaller free verion. It will force uninstall of stubborn programs.

Chris Sadler said...

Brilliant thank you :)

Anonymous said...

Thank you for this very helpful info. Worked like a charm!

Anonymous said...

waw! My sincere thanks to you for this undeniable help! 're a real man! Again thank you very much, I could remove it from google chrome and mozilafirefox. 100%. I recommend everyone following these manual salvation :)

michael said...

Hello: following the instructions on another "remove mysearch" site I was able to remove mysearch from Firefox
and I uninstalled it from my computer. However, I can't see to remove it from Opera which is my preferred browser and I can't find anyone or anything that tells me how to remove it from Opera. Any ideas

Anonymous said...

Hi, I would like to say thank you.I finally find somewhere where everything is clear and genuine advice. Jackie

Cakepatter said...

Thank you for this :) it really healped me! But i had a question so i have Kapersky and it already quarantined on of the files from searchmydial. when i went to control panel to try and uninstall it it said this program has already been uninstalled and deleted it from the list. next i deleted the whole folder in my program files. and followed your post. i scanned and i found nothing do you think im okay?

Admin said...

Cakepatter: you are welcome! Yes, I think you are okay :)

Anonymous said...

Thanks, this page is exactly what I needed

Anonymous said...

I think I also accidently installed mysearchdial toolbar with a bogus Flash player update. I didn't know what it was at first. The only reason I even noticed it was because I saw a prompt on my start button that "new programs had been installed". When I checked it, I saw the mysearchdial program listed. Since I didn't recognize it I just clicked the uninstall button associated with the program button, but it didn't do a clean uninstall. Now when I right click on the menu bar of Internet Explorer it is still listed with my other available toolbars. When I try to remove it by going to Manage Add-ons, it is still there with my other add-ons but listed as "not available" and the delete option is inactive. I wish I had uninstalled through the control panel, but it is not listed there now. I have done a scan with my AVG antivirus. It picked up on someting and sent it to the virus vault and now says I am "protected". I can't tell if it was something to do with the mysearchdial program. Do you think my computer is still at risk from the program where there are still signs of it lurking? (albeit seemingly inactivated).

Admin said...

There might still be files related to mysearcdial left on your computer. AVG is a decent antivirus but just like most AVs it does not detect potentially unwanted programs and adware very effectively. Download anti-malware program and run a full system scan. See the download button above.

Anonymous said...

spyhunter is not free and won't work at all untill paid for. are these comments being removed?

Tracy Van Lone said...

These are AWESOME instructions. I don't know why my favorite musician who I follow on FaceBook offered a free download of a new song using this tool. What a pain. I will post to her facebook site about her tool choice being a big pain. Thanks again! I am whole again.

Anonymous said...

Awesome instructions! Thanks.