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Thursday, May 8, 2014

New tab opens Bing search. How to remove it?

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I get tons of email requests from readers asking for help and assistance with removing Bing search from the new tab page. Normally, your new tab page should open a blank page or your pinned sites. However, if your web browser has been hijacked then you will get a new page with a search box and a "Results by bing" header. I will probably bring up an advertisement just below the search box as well. Be very careful because those ads are misleading and very often promote shady products. In such case, simply resetting browser settings won't help because your browser has been hijacked and at the top of that your computer is probably infected with Search Protect and Conduit adware or PUP. This guide will walk you through removing all traces of this adware and browser hijacker from your computer.

search conduit hijacked chrome
Bing has hijacked a new tab page
First of all, before we get going with this article, let's take a quick look at what a Potentially Unwanted Program (PUP) is. Once we've cleared that up, we will then take a look at how you can protect yourself – and your sanity!

PUPs and adware are software programs which have mysteriously been installed on your computer or other device, normally in a rather surreptitious fashion. However, the fact that a PUP is only 'potentially unwanted' as opposed to being 'definitely unwanted' insinuates that it may actually be something that you might want or need on your system. A Potentially Unwanted Program can range from anything from a new tool bar to a new tab page by Bing search that takes it upon itself to direct you to websites of its own choice. Generally speaking, PUPs and adware programs are not malicious - they don't have designs upon your data or your identity but they can be extremely irritating. Let's face it, you were perfectly fine with your existing home page, new tab and maybe even tool bar. So why has some unknown entity taken it upon themselves to replace them without your explicit agreement?

The answer to this conundrum lies in what a PUP actually is and how it happens to be installed on your PC all of a sudden.

In the majority of scenarios, Potentially Unwanted Programs and adware are bundled in with another program. This might be when Established Company A agrees to give Start-up Company B a helping hand by allowing the latter to package their new software with the former's installation. All well and good, however there are numerous cases when even the most reputable of companies have absolutely no idea that they have been selected by a PUP publisher for bundling. Bing search is a great example. As you know, Bing search is not malicious and Microsoft obviously didn't hijack your web browser but certain PUPs and adware use Bing search to display search results. So, if your computer is infected with adware or PUPs that not only display ads but also hijack new tab pages then you will see a new page with search results by Bing. Scammers use this well know search engine in order to look as legit as possible. The problem is that users usually blame Microsoft and Bing for hijacking their browsers which is not true. Your computer is infected with malware that loads search results from Bing.

Regardless of how it happens, this means that whenever you install a piece of software you might also be unwittingly installing something else that you might not want alongside it. Avoid fake Flash player update and fake Java update scams.

One of the first rules of thumb is that you should really take a few minutes to get to know your PC by noting what programs you have installed on it. It is only by being knowledgeable that you will spot it if a new program has been added.

The other crucial factor if you want to avoid installing a PUP is to pay attention to what you are downloading. Don't just skip through the, admittedly boring, End User License Agreement or installation text windows, but read them carefully. In the most cases you'll find that you're actually able to uncheck (or check) the little tick boxes that are asking you if you would also like to install adware that hijacks your new tab page. You will probably find that it will necessitate a certain amount of checking and unchecking, and that the wording is often ambiguous or not highlighted particularly well, but if you don't want to run the risk of installing adware or PUP, then, I am afraid that this is one of those needs must situations.

Written by Michael Kaur, http://deletemalware.blogspot.com


Step-by-step removal instructions:

1. First of all, download recommended anti-malware software and run a full system scan. It will detect and remove this infection from your computer. You may then follow the manual removal instructions below to remove the leftover traces of this browser hijacker. Hopefully you won't have to do that.





2. As this infection is known to be installed by vulnerabilities in out-dated and insecure programs, it is strongly suggested that you use an automatic software update tool to scan for vulnerable programs on your computer.

3. Go to the Start Menu. Select Control PanelAdd/Remove Programs.
If you are using Windows Vista or Windows 7, select Control PanelUninstall a Program.



If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for "control panel".



Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control panel from there.



4. When the Add/Remove Programs or the Uninstall a Program screen is displayed, scroll through the list of currently installed programs and remove Search Protect by conduit, Yontoo, Conduit Toolbar, Search Protect LLC and any other recently installed application. Look for Conduit associated applications and uninstall them. For example, if you recently installed video converter or music player or any other application and got the Search.conduit.com browser hijacker, then there's a good chance it came with one of those applications. Conduit won't be listed, so you have to remove associated applications.



Simply select the application and click Remove. If you are using Windows Vista, Windows 7 or Windows 8, click Uninstall up near the top of that window. When you're done, please close the Control Panel screen.


Remove Bing new tab page from Google Chrome:

1. Click on Customize and control Google Chrome icon. Go to ToolsSettings.



2. Click Set pages under the On startup.


Remove Search.conduit.com by clicking the "X" mark as shown in the image below.



3. Click Show Home button under Appearance. Then click Change.



Select Use the New Tab page and click OK to save changes.



4. Click Manage search engines button under Search.



Select Google or any other search engine you like from the list and make it your default search engine provider.



Select Conduit Search from the list and remove it by clicking the "X" mark as shown in the image below.




Remove Bing new tab page from Mozilla Firefox:

1. Open up Mozilla Firefox. Type about:config in the Location Bar (address bar) and press Enter to display the list of preferences.



2. Now in the filter field, type in conduit and press Enter.



3. Now, you should see all the preferences that were changed by Conduit Search. Right-click on the preference and select Reset to restore default value. Reset all found preferences!



4. Go to ToolsOptions. Under the General tab reset the startup homepage. That's it.




Remove Bing new tab page from Internet Explorer:

1. Open Internet Explorer. Go to ToolsManage Add-ons.



2. Select Search Providers. First of all, choose Bing search engine and make it your default search provider (set as default). Then select Web Search (name might be different in your case) and click Remove button to uninstall it (lower right corner of the window).



3. Go to ToolsInternet Options. Select General tab and click Use default button or enter your own website, e.g. google.com instead of search.conduit.com. Click OK to save the changes.



34 comments:

Anonymous said...

Thank you so much! I've been trying to get rid of Bing for months now!

Anonymous said...

Cannot tell you how much this helped!!!! I've tried and tried and tried to get rid of bing but finally it worked. Thank you soooooooooooooo much!!!

Anonymous said...

Yes!!! finally. go chuck in a river conduit, microsoft, bing and all of you suckers. you're just mad because nobody uses your shh!t. Apple and Google run the show.

Anonymous said...

THANK YOU!

Brian Carey said...

Thanks that worked. Pretty bad companies have to hijack someones browser to get them to use their software. If they made a decent product they wouldn't have to cheat people into using it!

Anonymous said...

Thank you, this article is really cool!

Anonymous said...

You are wonderful! Thank you for your help. And boo-hiss to Bing.

Anonymous said...

like the rest have been trying to get rid of this for months and usually i can on my own bu this time it was coming in under search protect instead of bing so i couldnt find it, this helped me recognize what i was looking for to be able to remove it, thank you so much!

Anonymous said...

Hi to all infected with the deadly bing syndrome...and commisserations!

Have just been through lots of procedues to id Firefox of the bing thing and dicovered that restore session was the easiest way in just a few seconds. Go: firefox menu - help - Troubleshooting information - then Restore...job done! Bing is off today... Happy surfing all!

Anonymous said...

I've done all the steps and i find nothing like conduit or search protect, but my new tabs still opens bing search. what should I do then?

Anonymous said...

I just worked it out go to about:config as stated above but you need to enter the correct search term.
I tried bing, conduit all those other ones and nothing then when i opened a tab and briefly saw a web address before bing loaded typed that into the search and reset the item then all is fixed

Anonymous said...

Thank you so much!

Anonymous said...

Thank you man.. it really works..

Anonymous said...

I tried all of that and nothing worked. It took me days of trying to figure out what had changed because this bing tab was not on my computer 2 weeks. Anyhow, I found it!! It took uninstalling of everything I did not need and the one thing that did the trick was uninstalling under control panel, add or remove programs, desktop weather. Restarted pc. All bing tabs gone!

Anonymous said...

Its very simple go explorer click on tools then manage add-ons then search provider u will see a tick in the bottom on ( search bing bar in new tab ) just uncheck it here u go its gone....

Unknown said...

Oct.24th Friday 2014 ditto to above comments !!!!!!!!! thank you MK for your great help !!!!!!!!! Sincerely D. Kerry H. Again thank you MK.

Anonymous said...

Just FYI...My issue with Bing hijacking new tabs was actually Ad Aware Web Companion. I tried everything else..didn't work. Then removed recent programs added and bam! Bing is gone!

Anonymous said...

I was so close to give up!!! DAMN YOU BING!!!!!

Firefox on Windows 8 - nothing what I found on the internet worked... and I mean NOTHING: add-ons, there were no suspicious programs installed, I ran Malware software, antivirus, I made sure that Google was set as the engine search and Homepage on ALL browsers and so on and so on... no signs of Bing..
YET it was still there when opening a new tab.
I followed the "Remove Bing new tab page from Mozilla Firefox:" section:

about:config>conduit>delete DONE!!

Bing still there!! @#$%@&!!!

SO, I did the "Remove Bing new tab page from Mozilla Firefox:" section again but this time I did:

about:config>bing

and 3 strings with Bing showed up... so I right-clicked the first from the top
>Modify>
changed Bing to Google...
repeat for the second from the top, the third one changed automatically...
restarted Firefox and..
HALLELUJAH!!!!!
Now Bing is gone and I hope it's rotting in HELL!!!

Great article by the way!! Thank you for the inspiration!

Adnan Shahid said...

This is excellent solution... The key point is to remove "search protect"...

Anne-Cé said...

Thank you soo much !!!

PS: if you don't find "conduit" in about:config in Firefox, look for "bing" and reset everything :))

M Eaton said...

Thanks so much for such clear and straightforward advice - this was incredibly helpful!

Sakaowat Ali said...

If your new tab page is stuck set to Bing, you likely have installed a program called Conduit. To fix the problems, you just need to remove the program. Please try one of the below steps:

Try using Chrome's Chrome Software Removal tool. This tool runs without installing and checks for known conflicting programs in Chrome and removes them (learn more here).

Uninstall any programs that are named 'Conduit' or 'SearchProtect' 'Search Protect' or "Search Project' (Goto->Start-> Control panel->Uninstall a program)

Look at the bottom left of the Bing search page, it should say provided by Conduit. Find and click the Restore button, which should restore your search provider and what home page you have (thanks @Will Raven!)

Reset your browser settings

Thanks!

JaneH said...

I've followed ALL of the suggestions but without success. There is nothing in my Control panel programs or even in the about:config list that says "Bing" or "Conduit" or "Search Protect"! The Bing page only opens when I click new tab in Firefox. It does not appear in Chrome or Internet Explorer (had to change IE settings but changing Firefox had no effect). I think I must have to stop using Firefox!

Anonymous said...

Worked perfectly. Thanks.

Anonymous said...

This problem began when I uninstalled Lenovo browser Guard. Nothing In this forum worked, please help...

Anonymous said...

just worked it out go to about:config as stated above but you need to enter the correct search term.
I tried bing, conduit all those other ones and nothing then when i opened a tab and briefly saw a web address before bing loaded typed that into the search and reset the item then all is fixed

Anonymous said...

Thank you a lot, finally it worked!
I type bing in searchbar(not search conduit!)after that i got all bing directions>>>reset

Jacob Coplenas said...

Click on Tools from Internet explorer or ( Alt+x)
Internet Options click General then Tabs, under Tabs, When a new tab is opened, open; Choose
Your first page. click ok, then apply.

you are done.

Anonymous said...

Thanks so much. It was getting on my last nerve. I'm keeping these notes.

Anis said...

Thanks a lot! It WORKED unlike some stupid solutions on the net. Thanks again!! Keep the good work...

Anonymous said...

When I try to remove Search Protect using uninstall, I get an error message saying: "You do not have sufficient access to uninstall Search Protect. Please contact your system administrator."
I am the system admin and only user of the computer. What should I do?

Admin said...

Use Microsoft FixIt tool:

https://support.microsoft.com/en-us/mats/program_install_and_uninstall

Or if it doesn't work, watch this video and do the same:

https://www.youtube.com/watch?v=qKBpNCgfoTw

Anonymous said...

Thank you! A thousand times, thank you!

Anonymous said...

Thank you for your valuable advice. Of all the other site recommendations yours is the only one which worked perfectly