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Thursday, June 5, 2014

Remove MalSign.Generic (Uninstall Guide)

Tell your friends:
MalSign.Generic is a generic detection for malicious programs that features or behaviors indicative of trojans, spyware, worms or even viruses. MalSig means malicious signature. There are thousands of malware threats that fall under this category, for instance, MalSign.Generic.98F, MalSign.Generic.6A6, MalSign.Generic.6A4, MalSign.Generic.853, MalSign.Generic.A8A, MalSign.Generic.89B, Malsign.Generic.c28 and so on. I could easily continue the list but I think you already got the idea. They are start with the same indicator but have different identifier at the end which means that it's either a new variant of the same malware family or slightly modified version that may use additional features for example. One way or another, if your computer is already infected with this malware, please follow the steps in the removal guide below.

What exactly is MalSign.Generic and how does one infect your computer?

Well, firstly it might come as quite a surprise to learn that you actually play a part in the process. This is because for this malware to attack your machine you need to install the server part of the application. But why would you do this unwittingly? This is the cunning part – and much like the mythological Greek story where the Greek army conned their way in the city of Troy by hiding inside a giant wooden horse, so too will the creator of the malware version of a Trojan convince you that there is nothing wrong with it; a practice known as social engineering.

In another scenario, the author might send you the malicious code as a file in an email, hoping that you open the attachment and then execute the malware by running the .exe file to install it. This is because, unlike a virus, it doesn't multiply of its own accord; it needs you to execute and install it instead. Once this has been done the malware server will automatically run every time you log in to your PC.

Why have I been targeted by this malware?

As mentioned, such malware infections are commonly spread via email attachments. The author will attach the file containing the malware to a mail and then spam hundreds or even thousands of people. And if you're unlucky enough that your name is on the list – one of them could be you.

Likewise if you've been sucked in to downloading something less than reputable – i.e. through social engineering – you may also find yourself on the receiving end of MalSign.Generic.

Is it a threat?

MalSign.Generic can be particularly nasty. Although not technically a virus, they are still a very unpleasant strain of malware and they can cause untold damage to your computer, your hard drive and your files and data. They can corrupt data on your system and make it inaccessible – and you probably don't need me to tell you how much of a nuisance that will be.

What can I do to remove MalSign.Generic and protect myself from such threats?

Luckily there are a few steps you can take to protect yourself from MalSign.Generic. Probably the most obvious one being to never open emails from an unknown sender. And if you do open one in error – definitely do NOT open any attachments. All you need to do in this situation is to delete the message. You should, it goes without saying, also install a reputable anti-malware on your system as this will scan any files you download – even those that are sent by someone in your contact list.

If you do find you've been infected by MalSign.Generic, scan your computer with anti-malware software and delete the questionable files. If you are unlucky enough, you may have to reinstall your operating system too, which is not fun. Therefore, it makes all the sense in the world to have a decent anti-malware installed and to exercise a little caution when opening emails.

To remove MalSign.Generic and other malware, including rootkits, that may have been installed on your computer, please follow the removal guide below. If you have questions, leave a comment below. I will be more than happy to help you. Good luck and be safe online!

Written by Michael Kaur,

MalSign.Generic removal instructions:

1. First of all, download recommended anti-malware software and run a full system scan. It will detect and remove this infection from your computer.

2. As this infection is known to be installed by vulnerabilities in out-dated and insecure programs, it is strongly suggested that you use an automatic software update tool to scan for vulnerable programs on your computer.

3. Download and run TDSSKiller. Press the button Start scan for the utility to start scanning.

4. Wait for the scan and disinfection process to be over. Then click Continue. Please reboot your computer after the disinfection is over.


Allan said...

Hi! I'm from Brazil. I found in my computer Malsign.Generic.c28. I used AVG Free for to delete this malware. I'd like to know if AVG Free is enough for to do this?

Admin said...

Hi, it should be enough. Anyway, you can still scan your computer with anti-malware software just to make sure that AVG didn't miss anything.

Anonymous said...

I have this malsign thing and I scanned it with AVG it deleated it. But then later my pc became slower and slower and started to do all kinds of crazy stuff so I let AVG scan again. Here they found the same malware as first but then with 2 extra malware that are new. What should I do ?

Admin said...

You should scan your computer with the malware removal tool given above, step #1. It seems that AVG can't properly remove the infection from your computer.

Anonymous said...

Hola,soy de Argentina. Intento instalar el aTube cátcher y desde la página oficial aparece un aviso de AVG de que existe este malsign.generic.c28. Me parece extraño que aparezca en la página oficial del programa. Hay opciones para verificar esto o descargar el programa de otra manera sin riesgo?Gracias

Otto Skorzeny said...

Hi Michael,

AVG identified the MalSign.Generic.834 on my computer but is unable to delete it. I downloaded the recommended Kaspersky tool but that was unable to remove it as well.

Any suggestions on getting rid of this virus?

Thank You


Admin said...

Hi, use the removal tool given in the step #1. If that won't help, try the same steps in safe mode.

Anonymous said...

Hi Michael,
I almost downloaded this strain in an .exe file but stopped thanks to your blog. Is there a reputable site that you would recommend or suggest that you can get free utility software without malware and viruses.

Admin said...


It would be best to download programs from official websites. Even Cnet and other well know download sites sometimes bundle their downloads with adware an other potentially unwanted software.

Hunter said...

Hi admin, my AVG finds this every time my PC boots up and I let it remove this damn trojan but it always comes back. I've used Reg Hunter to clean up my registry but this thing keeps coming back. I'm hoping that the Kaspersky TDSS Killer fixes it but I think that it's in my registry. where do I look to delete the reg entry? Help please!!

Admin said...

Hey Hunter, run these two programs: Malwarebytes and AdwCleaner. The problem is that MalSign.Generic infection is not the same for everyone, registry keys may vary.

Anonymous said...

Hi, I've deleted some MalsignGeneric manually and have it in my 'Recycling Bin' that my malware antivirus is pickin up, am I safe to just 'delete' these folder from my 'Recycling Bin' or do I have to do more to make sure it is completely wiped off my computer systems besides just deleting them out of my recycling bin?

Admin said...

Hi, just delete those folders from Recycling Bin manually, then update antivirus and run a full scan again.

Aidan Grant said...

Hey, I tried to remove a MalSign.Generic834 and it worked but the same thing keeps poping up and while AVG is able to remove them it wont stop coming back.

Anonymous said...

Malsign generic 332 and 7dc and avg detects and I remove but keeps coming back why

Brandon Danley said...

Hello. My friend recently gave me a file and he said it was clean. To no surprise my AVG detected Malsign.generic.6E2. I do not see it listed here. I was wondering if i can utilize the method you have listed here on your blog? Also i was curious why i cant find information about the virus on google. My AVG keeps asking me to remove this threat and it keeps appearing every 45 min or so. Obviously AVG isnt removing it and i have also Used Anti-Malware removed all threats. I even did an AVG root scan and detected nothing... What should I do?

Admin said...

Hello Brandon and sorry for the late reply. Yes, you can utilize the method I have listed above. There are hundreds of different Malsign.generic variants I can't list them all here, besides, new ones appear each day. However, they are pretty much the same most of the time.

Tom said...

Hi, AVG has picked up the "malsign.generic.de7" file with AVG. i know from first hand that it is a very nasty file to have. i was just wandering, will the above steps with malwarebytes free version and adwcleaner free version get rid of the file completely? thanks

Admin said...

@Tom, Malwarebytes might help you. AdeCleaner probably not.