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Monday, October 6, 2014

Remove Rocket Tab Browser Hijacker (Uninstall Guide)

Tell your friends:
First of all, what is Rocket Tab? Secondly, how do you know if you have it downloaded on your computer? Rocket Tab or RocketTab is a potentially unwanted program that hijacks web browsers and displays ads. Potentially Unwanted Programs, or PUPs as they're usually abbreviated to, are computer software programs that mistakenly get downloaded onto your PC or laptop. Stop right there – how do you 'mistakenly' download something I hear you asking? Surely you've got to be pretty dumb to download malware by mistake? Well, no actually because when you take a step back and look at the bigger picture, every single time you download something you may also be downloading something that has been bundled with it.

RocketTab End User License Agreements
No prizes for guessing that from the name a Potentially Unwanted Program is, chances are, something you don't really want on your computer. But what actually are PUPs and how do they manifest themselves on your device? In case of the Rocket Tab infection you'll know that it is most commonly found in the guise of a new tool bar and a browser hijacker that redirects users to But unlike the tool bar you have in your browser at the moment that does exactly what you ask it to and takes you to the websites that you search for, a Potentially Unwanted Tool Bar will redirect your searches to websites that the developer wants you to visit. It will also significantly slow down your web browser. Sometimes, it may give you error messages like 502 whenever you type search terms in the address bar or Windows cannot find C:\ Program Files (x86)\RocketTab\Client.exe.

Client.exe error message shows up every time Windows starts
Although this can have you tearing your hair out in frustration, to be honest, for the most part, Rocket Tab is not usually malicious. A software developer doesn't create such type of programs to steal your data and they don't log your keystrokes like spyware does. They don't even show you adverts as is adware's want. However they're not quite as innocent as they seem. It does however insert ads just above the search results. Ads are usually labeled "Ads by RocketTab".

I don't know about you but I'm guessing that, like me, you're perfectly okay with your current search options and your existing tool bar does the job you expect it to. The likelihood of this new tool bar being any better or having amazing functions that your existing one doesn't is slim.

What is more, multiple anti-virus scanners have detected possible malware in BrowserSafeguard with RocketTab. PUA.Downloader, Trojan[:HEUR]/Win32.AGeneric, MSIL/Adware.iBryte.G, PUP.Optional.iBryte, Generic PUP.y just to name a few. It's typically distributed through a pay-per-install bundle and as a matter a fact is rather common program in the U.S. with the rank of Rank #3,138. In other words, it's being distributed quite heavily and targets mostly users form the United States.

How is Rocket Tab installed on my computer?

As touched upon above, normally Rocket Tab comes bundled with other programs. This usually happens in one of two ways: either an established company is giving a leg up to a start up by letting them bundle their program with their own, or, the new kid on the block is surreptitiously bundling their program with a more reputable one.

However, all that you and I care about is the fact that we now have this PUP and browser hijacker installed on our computer.

How do I defend myself against Rocket Tab?

It all comes down to being careful when installing software. Tempting though it is, you need to stop rushing through License Agreements when you're downloading something. This is because a lot of the time PUPs and browser hijackers developers do make reference to their program in the License Agreement. After all, they do not see their program as "unwanted' or even 'potentially unwanted'. To them it's a legit piece of software.

Watch out though as the wording is often ambiguous and sometimes check boxes are pre-checked (and vice versa) to try and sneak the Rocket Tab past you.

If you have any questions, please leave a comment down below. Good luck and be safe online!

Written by Michael Kaur,

Rocket Tab Removal Guide:

1. First of all, download recommended anti-malware software and run a full system scan. It will detect and remove this infection from your computer. You may then follow the manual removal instructions below to remove the leftover traces of this infection. Hopefully you won't have to do that.

2. Remove Rocket Tab related programs from your computer using the Add/Remove Programs control panel (Windows XP) or Uninstall a program control panel (Windows 7 and Windows 8).

Go to the Start Menu. Select Control PanelAdd/Remove Programs.
If you are using Windows Vista or Windows 7, select Control PanelUninstall a Program.

If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for "control panel".

Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control panel from there.

3. When the Add/Remove Programs or the Uninstall a Program screen is displayed, scroll through the list of currently installed programs and remove the following:
  • Rocket Tab
  • BrowserSafeguard

If you are using Windows Vista, Windows 7 or Windows 8, click Uninstall up near the top of that window. When you're done, please close the Control Panel screen.

Remove Rocket Tab from Google Chrome:

1. Click on Chrome menu button. Then select Settings. Scroll down the page and click Show advanced settings.

2. Find the Reset browser settings section and click Reset browser settings button.

3. In the dialog that appears, click Reset. Close Chrome.

Remove Rocket Tab from Mozilla Firefox:

1. Open Mozilla Firefox. In the URL address bar, type about:config and hit Enter.

Click I'll be careful, I promise! to continue.

In the search filter at the top, type: RocketTab

Now, you should see all the preferences that were changed by Rocket Tab. Right-click on the preference and select Reset to restore default value. Reset all found preferences!

2. Click the Firefox menu button in the upper-right corner of the browser.

3. Then select Help from the menu.

4. Select Troubleshooting Information.

5. Click the Reset Firefox button at the upper-right corner of the Troubleshooting Information page.

6. Click the Reset Firefox button again to confirm the reset.

7. Firefox will restart. Click Finish and you're done.

Remove Rocket Tab from Internet Explorer:

1. Open Internet Explorer. Go to ToolsManage Add-ons.

2. Select Search Providers. First of all, choose Live Search search engine and make it your default web search provider (Set as default).

3. Select Rocket Tab and click Remove to remove it. Close the window.

6. Finally, go to ToolsInternet Options and restore your home page to default. That's it!


Anonymous said...

Thanks, I really appreciate this.
This guide helped me a lot.

Anonymous said...

OMG lucky i found this site...
Thanks alot ! this really helps!

Bella Donna said...

OH MY GOD!!! Thank you! Rocket CRAP was driving me NUTS!
Dont these developers know that the MORE OBNOXIOUS AND INTRUSIVE you make an app, the more likely someone to be even more determined to uninstall it???

Wintermoon said...

Many thanks for the help. It is folks like you that give service companies a good name that crap programs like that exploit.
God Bless you,

Anonymous said...

It won't go away! Restoring Chrome didn't help, and wehn I tried to uninstall, it more or less just deleted the icon ijn the control panel, but didn't actuallly go through an uninstall sequence. Any more advice?

Anonymous said...

Or you can go to Control Panel, uninstall a program, double-click Rocket, and when the thing pops up, click I didn't install this and it will uninstall it.

Vikky said...

you can do this without having any third party tools, kill the client.exe process in task manager and delete the rocket tab folder.

right-click on client process open file location delete the entire file after killing the process in task manager


TheGunMazter said...

I found the folder called "Search Extensions" in C:\Program Files (x86) which is the folder of rocket tab. before you can delete it you need to go into task manager and end the process "Client.exe". Then simply delete the folder

Anonymous said...

Thanks, it helped a lot

Anonymous said...

Also check with the task manager to see if RocketTab is in the list of scheduled tasks. Everytime i removed it, it reinstalled if I logged on to my account (which i obviously do everytime i turn on the computer)

Shourya Basu said...

When I start my desktop, it shows the message, "Windows can't find LIBEAY. Try re installing the program to fix this problem." Please help.

Anonymous said...

not available in control panel, i have reset the chrome but still rockettab is irritating

Anonymous said...

Thank you! This was very helpful.

Anonymous said...

I found the folder called "Search Extensions" in C:\Program Files (x86) which is the folder of rocket tab. before you can delete it you need to go into task manager and end the process "Client.exe". Then simply delete the folder

Anonymous said...

We cleared a similar one called Omnibox. It looked to be fully uninstalled, we reset Chrome, yet it was still redirecting to them. Turned out, it had set itself as the default home page too. Once that was changed, it seemed to ve all clear.