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Friday, December 12, 2014

How to Remove FlexibleShopper Malware (Uninstall Guide)

Tell your friends:
FlexibleShopper has been designed to display adverts on your PC. I'm sure you already noticed that "Ad by FlexibleShopper" adverts appear on every web page you visit. They are injected by malicious web browser extensions called FlexibleShopper. While some people do refer to FlexibleShopper as a virus or as malware, there are a number of differences. First of all, it can't delete or corrupt your files. And secondly, it can't replicated itself. It simply displays quite intrusive and annoying ads on your computer. In some rare cases, it may track your browsing habits and that's a really good reason to get rid of it. But let's be honest, removing FlexibleShopper and other types of malware from your computer can be a real pain in the backside. It can be particularly frustrating too because you know you have no control over the infiltration and in fact you are a victim of someone who is up to suspicious or malicious activity. The good news is, however, that if you do get infected by this adware there are steps that you can take to remove from your computer at home.

One thing you do need to keep in mind is that if your computer has an especially virulent strain of this adware on it you will need an additional laptop so that you can download a malware removal program on to it. You can then use a USB stick or hard drive to copy the software over on to your PC - don't forget to disable autorun first before transferring it over.

There are two routes you can take to uninstalling FlexibleShopper by yourself: an easy one, and a slightly more time consuming one. We'll take a look at both - fingers crossed you luck out and get the easier one!

Here are the steps to follow to remove it from your laptop or desktop and get rid of "Ad by FlexibleShopper" ads:
  1. Close everything you have open on your computer - including files, programs, websites, your email inbox - everything!
  2. Go to the Windows Control Panel and the Add/Remove Programs function. If you're lucky the FlexibleShopper program will be listed here and you can simply choose to uninstall it. Then simply reboot your computer.
  3. Run, or install and run, your anti-malware program to make sure that there are no components of the software still lurking on your computer anywhere. You should now be free of this adware.
The slightly longer version:
  1. If it isn't giving you the option to uninstall it you will now need to scan your computer. Start by backing up your files and your registry.
  2. Next install the malware removal software you previously downloaded on to your computer.
  3. As per step 1 above, again close everything you have open on your computer.
  4. Reboot your PC while holding down the F8 key - this puts your computer into its Safe Mode.
  5. Now run the malware removal tool. It may ask you which drives you want to scan. Unless you're 100% sure which drive is infected, it is best to scan them all, be aware that the more drives you scan, the longer the process will take. However, don't interrupt the scan - let the removal software do its work, however long it takes!
  6. After the software has finished running it will tell you which of the programs you had installed were adware.
  7. Delete the FlexibleShopper! Reboot your computer. To be on the safe side you may want to run another scan just to ensure there are no adware or malware components left on your machine.
For detailed guide on how to remove FlexibleShopper and stop annoying ads, please follow the steps in the removal guide below. If you have any questions, please leave a comment down below. Good luck and be safe online!

Written by Michael Kaur,

FlexibleShopper Ads Removal Guide:

1. First of all, download anti-malware software and run a full system scan. It will detect and remove this infection from your computer. You may then follow the manual removal instructions below to remove the leftover traces of this malware. Hopefully you won't have to do that.

2. Remove FlexibleShopper related programs from your computer using the Add/Remove Programs control panel (Windows XP) or Uninstall a program control panel (Windows 7 and Windows 8).

Go to the Start Menu. Select Control PanelAdd/Remove Programs.
If you are using Windows Vista or Windows 7, select Control PanelUninstall a Program.

If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for "control panel".

Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control panel from there.

3. When the Add/Remove Programs or the Uninstall a Program screen is displayed, scroll through the list of currently installed programs and remove the following:
  • FlexibleShopper
  • and any other recently installed application

Simply select each application and click Remove. If you are using Windows Vista, Windows 7 or Windows 8, click Uninstall up near the top of that window. When you're done, please close the Control Panel screen.

Remove FlexibleShopper related extensions from Google Chrome:

1. Click on Chrome menu button. Go to ToolsExtensions.

2. Click on the trashcan icon to remove FlexibleShopper, MediaPlayerV1, HD-Plus 3.5 and other extensions that you do not recognize.

If the removal option is grayed out then read how to remove extensions installed by enterprise policy.

Remove FlexibleShopper related extensions from Mozilla Firefox:

1. Open Mozilla Firefox. Go to ToolsAdd-ons.

2. Select Extensions. Click Remove button to remove FlexibleShopper, MediaPlayerV1, HD-Plus 3.5 and other extensions that you do not recognize.

Remove FlexibleShopper related add-ons from Internet Explorer:

1. Open Internet Explorer. Go to ToolsManage Add-ons. If you have the latest version, simply click on the Settings button.

2. Select Toolbars and Extensions. Click Remove/Disable button to remove the browser add-ons listed above.