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Friday, February 20, 2015

888-202-3705 'Important Security Message' Tech Support Scam

Tell your friends:
888-202-3705 phone number usually appears on misleading web pages that want to scare you into thinking that your computer is infected with various malware and then make you call for tech support. Recently, scammers added a recorded message as well which basically says the same thing as written on a fake web page. It usually says: Important Security Message - Please call the number provided as soon as possible. You will be guided for the removal of any adware / spyware or virus that is found on your computer. Don't call 888-202-3705 because it's being used by scammers who will definitely try to sell you bogus malware removal tools that will 'fix' your computer and remove viruses that do not even exist. However, if you keep getting them then your computer is probably infected with adware or potentially unwanted programs like Mindspark (detected as PUP.Optional.Mindspark.A). These programs usually work on both PCs and Macs, so you can get pop-up warnings on both machines and on all web browsers.

Fraudulent tech support sites promote bogus malware and system scanners. What is more, scammers may install spyware on your computer and a remote control program allowing full access to your computer. Needles to say, you should be very careful and check every phone number or website claiming that your computer is infected or has other serious problems. Very often a simple Google search reveals the truth and unmasks scammers.

If your computer is infected with adware or PUPs that display fake virus warning or 1-888-202-3705 tech support scams then you should run a full system scan with recommend anti-malware software. Generally, adware and PUPs arent usually malicious, but watch out because they might well leave you open to attacks from something far nastier. That aside, they're also a pain in the behind! When you're downloading something, read the End User License Agreement carefully and check or uncheck boxes relating to bundled software and you'll be far more likely to remain clear of similar threats!

If you have questions, leave a comment down below. I will be more than happy to help you. Good luck and be safe online!

Written by Michael Kaur,

888-202-3705 Tech Support Scam Removal Guide:

1. First of all, download anti-malware software and run a full system scan. It will detect and remove this infection from your computer. You may then follow the manual removal instructions below to remove the leftover traces of this malware. Hopefully you won't have to do that.

2. Remove 888-202-3705 scam pop-up related programs from your computer using the Add/Remove Programs control panel (Windows XP) or Uninstall a program control panel (Windows 7 and Windows 8).

Go to the Start Menu. Select Control PanelAdd/Remove Programs.
If you are using Windows Vista or Windows 7, select Control PanelUninstall a Program.

If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for "control panel".

Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control panel from there.

3. When the Add/Remove Programs or the Uninstall a Program screen is displayed, scroll through the list of currently installed programs and remove the following:
  • Mindspark
  • LyricsSay-1
  • Websteroids
  • BlocckkTheAds
  • HD-Plus 3.5
  • and any other recently installed application

Simply select each application and click Remove. If you are using Windows Vista, Windows 7 or Windows 8, click Uninstall up near the top of that window. When you're done, please close the Control Panel screen.

Remove 888-202-3705 scam pop-ups from Google Chrome:

1. Click on Chrome menu button. Go to ToolsExtensions.

2. Click on the trashcan icon to remove Mindspark, LyricsSay-1, Websteroids, Quiknowledge, HD-Plus 3.5 and other extensions that you do not recognize.

If the removal option is grayed out then read how to remove extensions installed by enterprise policy.

Remove 888-202-3705 scam pop-ups from Google Chrome:

1. Open Mozilla Firefox. Go to ToolsAdd-ons.

2. Select Extensions. Click Remove button to remove Mindspark, LyricsSay-1, Websteroids, Quiknowledge, HD-Plus 3.5 and other extensions that you do not recognize.

Remove 888-202-3705 scam pop-ups from Internet Explorer:

1. Open Internet Explorer. Go to ToolsManage Add-ons. If you have the latest version, simply click on the Settings button.

2. Select Toolbars and Extensions. Click Remove/Disable button to remove the browser add-ons listed above.