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Saturday, May 2, 2015

1-855-399-8171 BSOD Error 333 Registry Failure Scam

Tell your friends:
Phone number 1-855-399-8171 is being used by scammers on various misleading websites like and that display fake error message or virus warnings. The goal of these websites and fake warnings is to trick you into installing spyware and other malware on your computer. Don't call 1-855-399-8171 unless you want to lose $100 or more on fake tech support services. It's one of many tech support scams. If you got this fake error message just close it (force close if necessary) and scan your computer with anti-malware. There's a good chance that your computer is infected with adware and potentially unwanted programs.





BSOD : Error 333 Registry Failure of operating system - Host : BLUE SCREEN ERROR 0x000000CE

Please contact Microsoft technicians at toll free : 1-855-399-8171

To immediately rectify issue to prevent data loss

As you can see, it's just a simple web page not the actual BSOD error. However, less computer savvy users might think it's the real thing and call the number 1-855-399-8171. It's not legitimate.

As you may already know, adware and potentially unwanted programs come bundled with freeware and popular downloads, for example TV shows and game mods. Fake virus warning do not come out of nowhere. There's a program on your computer or a web browser extension that displays those warnings. You might be wracking your brain trying to think where this unfamiliar program has come from – after all, it's not anything insignificant – it is something like a new tool bar or a browser extension. But if you think back to just before the appearance of this misleading 1-855-399-8171 BSOD warning, then you may well recall that you installed a new software program, upgraded an existing app, or downloaded the next episode of your must watch TV show onto your computer. And that is very likely to be the root cause of your infestation. It's starting to take shape but the missing piece of the puzzle is, how exactly were these new programs installed without your say so?

Welcome to the world of PUPs and adware

PUPs and adware programs are sometimes pre-installed on a new PC or laptop, very occasionally they infect you because you have visited a website that was targeted by a PUP (AKA a drive by installation) but for the most part, Potentially Unwanted Programs come packaged with a program that you have actually chosen to knowingly download. How sneaky! Once installed, they start display adverts and pop-up windows that may be very misleading of fake, just like the one shown below.

The good news is that it is easy to check whether you definitely have adware on your computer and all you need to do is to open your (Windows) PC Control Panel. Find 'Programs' and then 'Uninstall a Program' – anything running on your machine will be listed and if you see something you don't recognize you should be able to uninstall it here. I also listed a few adware and unwanted programs that are known to display fake virus warning and promote fake tech support services like 1-855-399-8171. However, yours might be completely different as scammers tend to change programs and extensions to avoid easy detection and removal.

A smart thing to also do to limit the chances of being infected again (although to be honest, this is a bit of a lottery) is to click on 'Installed On' on the bar above the list and this will then sort all of the programs on your computer in chronological order. This tells you that, let's say, if the unknown program was downloaded on the 10th of May at 10.15am, the program directly above it or below it in the list, with the same date and time was the culprit that led to you installing the PUP or adware.

How to remove it and protect yourself in the future

I'm not saying you're guilty of downloading illegal or pirated software or files but the fact is, anything can come packaged with a PUP or other malware. Therefore, read EULAs – End User License Agreements carefully so you know exactly what you are installing on your PC. To remove fake 1-855-399-8171 BSOD warning pop-ups, please follow the steps in the removal guide below. If you have questions, leave a comment down below. I will be more than happy to help you. Good luck and be safe online!

Written by Michael Kaur,

1-855-399-8171 BSOD Warning Removal Guide:

1. First of all, download anti-malware software and run a full system scan. It will detect and remove this infection from your computer. You may then follow the manual removal instructions below to remove the leftover traces of this malware. Hopefully you won't have to do that.

2. Remove 1-855-399-8171 pop-up related programs from your computer using the Add/Remove Programs control panel (Windows XP) or Uninstall a program control panel (Windows 7 and Windows 8).

Go to the Start Menu. Select Control PanelAdd/Remove Programs.
If you are using Windows Vista or Windows 7, select Control PanelUninstall a Program.

If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for "control panel".

Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control panel from there.

3. When the Add/Remove Programs or the Uninstall a Program screen is displayed, scroll through the list of currently installed programs and remove the following:
  • Safe Web
  • LyricsSay-1
  • Websteroids
  • BlocckkTheAds
  • HD-Plus 3.5
  • and any other recently installed application

Simply select each application and click Remove. If you are using Windows Vista, Windows 7 or Windows 8, click Uninstall up near the top of that window. When you're done, please close the Control Panel screen.

Remove 1-855-399-8171 pop-ups from Google Chrome:

1. Click on Chrome menu button. Go to ToolsExtensions.

2. Click on the trashcan icon to remove Safe Web, LyricsSay-1, Websteroids, Quiknowledge, HD-Plus 3.5 and other extensions that you do not recognize.

If the removal option is grayed out then read how to remove extensions installed by enterprise policy.

Remove 1-855-399-8171 pop-ups from Google Chrome:

1. Open Mozilla Firefox. Go to ToolsAdd-ons.

2. Select Extensions. Click Remove button to remove Safe Web, LyricsSay-1, Websteroids, Quiknowledge, HD-Plus 3.5 and other extensions that you do not recognize.

Remove 1-855-399-8171 pop-ups from Internet Explorer:

1. Open Internet Explorer. Go to ToolsManage Add-ons. If you have the latest version, simply click on the Settings button.

2. Select Toolbars and Extensions. Click Remove/Disable button to remove the browser add-ons listed above.


Anonymous said...

1 (844) 396 3227 is also a scam number so be aware! They will ask for remote access, wouldn't put us through to a manager/supervisor, was very insistent. Happened at the Toronto-Pearson airport on their guest network. WATCH OUT!!!

Admin said...

Thanks for sharing this!

Anonymous said...

Add 855-223-9250 to this as well. Son just got same message tonight. Terrified that his new computer was about to be borked. Thanks for posting this. I always search now when these things pop up.

Anonymous said...

Thank you for this advice. Also 844-203-6582 showed up and took over my Chrome window tonight. I got here by opening IE, apparently without a problem. One tipoff was "technicianss" -- e.g., the double s. The only "new" thing I might have done today was to use HerdProtect. By new, I mean I don't know if by opening it (this morning, before the blue screen showed up tonight) I might have installed an update. Anyway, neither HerdProtect, run twice, nor AVG Free (2015), run after the problem tonight, surfaced anything. So, now I'll close all tabs and both Chrome and IE, also run C(rap)Cleaner, and shut 'er down for 30 minutes. Oh, I did all that you recommended, but in Windows 8.1. Thanks again.

Anonymous said...

And 844-841-0435 thru the AOL ap. And I just cleaned this PC out last Sunday.

Anonymous said...

This popped up on my screen when an adobe update came through. I clicked OK.. then bluescreen.. I cannot get access to the web now. I searched and wifi says connected with no access to web. Continuously searched for drivers. Broadband UHS?? is the driver missing. Went to Dell but so many drivers I don't know which one to pick out. and I'm not sure if that is the only thing I need to do... so frustrated....If you can offer any help I would appreciate it. TIA following....

Admin said...

Try to restore your system to a previous date before the adobe update came through. Reset your web browser settings and run a full system scan with anti-malware software. As for drivers just got to Dell Drivers & Downloads page and click the Auto-detect your product button. That's the easiest way.

Dan said...

1-855-274-8042 as well

Anonymous said...

Add 1-855-298-4477 to the list. Got the blue screen when I clicked on a link after a google search in Chrome. I had followed that link earlier in the day without problems. Hard shut down solved the problem. Going through suggest clean up now. Thank you.

Unknown said...

Same thing just happened to me but on internet explorer on my Dell Venue Pro and the number was 1-844-523-5886.

Anonymous said...

Thanks for this, my son just got this on the home computer. I know nothing about computers but it seemed fishy to me so I shut it down and did a google search and you popped up, it was a slightly different number though sadly i didn't copy it down.

Admin said...

You are welcome!

Anonymous said...

I'm helping a friend with this situation. The number he got was 866-398-8298. Thanks for being there with help.