If you're constantly getting isp-survey.com pop-ups then your computer is infected with adware and probably some other potentially unwanted programs. Most adware and potentially unwanted programs come bundled with free programs, files and apps – and as most of us don't really give more than a second thought to downloading things from online, that means that we are all putting ourselves at risk of an adware infection, as well as even more serious types of malware and viruses. Adware that displays isp-survey.com pop-ups can be packaged as an add-on to almost anything, including TV series, music, games, and software, not to mention the myriad of apps that we are all addicted to! If you've noticed that after downloading some tempting freebie, you have then been subjected to isp-survey.com then you have already been infected by adware.
Why does adware exist?
Adware usually comes with freeware and shareware – i.e. programs that are given away or files that are shared for no cost. The programmer or owner of the program or file is looking for a way to make the effort of creating the program, or even sharing the file, worth their while – financially. For people who create free software or apps for a living, they need to find a way to recoup their production costs – and they do this by creating and selling or using adware. Adware can be used in different ways. Isp-survey.com pop-up survey is just one of them. The problem is that such pop-ups are very often misleading and promote questionable products or services. The domain name itself is misleading enough. What is more, scammers tend to trick users into revealing certain information that is usually valuable to them or can be sold to third-party companies. For example, scammers can ask you to answer a few quick questions and then ask for your phone number.
Are there any other ways adware can be installed?
I'm afraid so. Adware that displays isp-survey.com and similar popups might also end up installed on your PC if you visit a website that has been compromised by an adware program due to lax security. Simply being unfortunate enough to have been in the wrong place at the wrong time can enable adware to be automatically installed.
Can I remove adware myself and stop annoying pop-ups?
The good news is that most adware programs are fairly easy to remove, even with a very basic knowledge of how your computer works. You can actually find programs online that will help you uncover and remove adware from your machine. Do be careful though as hackers and cyber criminals are not averse to creating fake removal or anti-malware programs that will simply infect your computer with something even nastier than adware once installed. Therefore make sure you know the names of a couple of reputable tools by reading relevant internet forums or asking a technically minded friend or co-worker.
How can I protect myself from adware?
For a start you need to make sure your anti-malware software is fully up to date and has the newest patches. Malware – and adware – are big business and programmers are constantly finding new ways in which to infect us. That means that your anti-malware program needs to be equipped to handle the latest threats as they hit the internet. If it's already too late and you just want to stop annoying isp-survey.com pop-ups and remove adware from your computer, please follow the steps in the removal guide below. If you have any questions, please leave a comment down below. Good luck and be safe online!
Written by Michael Kaur, http://deletemalware.blogspot.com
Isp-survey.com Pop-ups Removal Guide:
1. First of all, download anti-malware software and run a full system scan. It will detect and remove this infection from your computer. You may then follow the manual removal instructions below to remove the leftover traces of this malware. Hopefully you won't have to do that.
2. Remove isp-survey.com pop-ups related programs from your computer using the Add/Remove Programs control panel (Windows XP) or Uninstall a program control panel (Windows 7 and Windows 8).
Go to the Start Menu. Select Control Panel → Add/Remove Programs.
If you are using Windows Vista or Windows 7, select Control Panel → Uninstall a Program.
If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for "control panel".
Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control panel from there.
3. When the Add/Remove Programs or the Uninstall a Program screen is displayed, scroll through the list of currently installed programs and remove the following:
- Glass Bottle
- Active Discount
- and any other recently installed application
Simply select each application and click Remove. If you are using Windows Vista, Windows 7 or Windows 8, click Uninstall up near the top of that window. When you're done, please close the Control Panel screen.
Remove isp-survey.com pop-ups related extensions from Google Chrome:
1. Click on Chrome menu button. Go to Tools → Extensions.
2. Click on the trashcan icon to remove Glass Bottle, Active Discount, MediaPlayerV1, Gosave, HD-Plus 3.5 and other extensions that you do not recognize.
If the removal option is grayed out then read how to remove extensions installed by enterprise policy.
Remove isp-survey.com pop-ups related extensions from Mozilla Firefox:
1. Open Mozilla Firefox. Go to Tools → Add-ons.
2. Select Extensions. Click Remove button to remove Glass Bottle, Active Discount, Gosave, MediaPlayerV1, HD-Plus 3.5 and other extensions that you do not recognize.
Remove isp-survey.com pop-ups related add-ons from Internet Explorer:
1. Open Internet Explorer. Go to Tools → Manage Add-ons. If you have the latest version, simply click on the Settings button.
2. Select Toolbars and Extensions. Click Remove/Disable button to remove the browser add-ons listed above.